Customer Care Executive / Tele Sales Executive Course

Our course offers employability with the right blend of Soft Skills, Business Communication and Digital Literacy.
Stock market classes

Course Eligibility: 10th Pass

Duration: 5 weeks

Take-Away: Certificate after completion


  • Introduction to Roles and Responsibilities of Customer Care/ Tele Sales
  • Business Communication
  • Maintaining MIS and handling queries
  • Soft Skills for the above role
  • Basics of Digital Literacy
  • Managing calls
  • Resolving customer queries and complaints
  • Customer service and Selling skills
  • Ideal batch size for better interaction & learning
  • Highly experienced & skilled trainers with extensive hands on practice.
  • Course tailored to meet industry standards as per need analysis for beneficiaries
  • Course design employs a logical progression from basic to advance levels
  • Unique pedagogy with rle plays, case studies and practicals
  • Equips learners with skills and knowledge that are of current practice of trade
  • Project based learning through On-Job-Training (OJT)
  • Access to industry experts through guest lectures
  • Emphasis on skilling for the future with focus on building self-reliant individuals
  • Certificate after completion of course
  • 100 % Placement assistance

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