Soft Skills & Business Communication
Objectives
1. Improve Communication Skill:
To develop clear, concise, and effective verbal and written communication skills for professional setups.
2. Develop Social Skills:
To improve personal and social skills like active listening, empathy, collaboration, and conflict resolution.
3. Develop Business Etiquette:
To learn and understand the rules of professional behaviour, including email etiquette, meeting practices, and workplace behaviour.
4. Improve Presentation and Public Speaking Skills:
To help learners to plan and give effective presentations with confidence and clarity.
5. Strengthen Time and Stress Management:
To hone skills that improve personal productivity, flexibility, and strength in strong and challenging work environments.
6. Develop Critical Thinking and Problem Solving:
To encourage analytical thinking, decision-making, and solution-oriented activity and task-based approaches to workplace challenges.
7. Encourage Professional Image Building:
To shape learners in developing a skilful, confident, and professional presence in both physical and virtual spaces.
Outcomes
1. Communicate Effectively in Professional Situations:
Show clarity, coherence, and confidence in both written and oral communication in workplace environments.
2. Working together with Culturally Diverse Teams:
Present strong collaboration skills by effectively cooperating, respecting diversity, and contributing to group objectives and goals.
3. Know Professional manners and Etiquettes:
Use proper business etiquette in emails, meetings, and day-to-day workplace communication.
4. Give Engaging Presentations:
Make and present information and knowledge well using voice modulation, body language, and visual aids.
5. Manage Time and Prioritize Duties and Responsibilities at Workplace:
Use tools and strategies to organize work, meet deadlines, and maintain work-life balance.
6. Handle Workplace Challenges:
Manage conflict, feedback, and uncertainty with emotional intelligence and a problem-solving mindset.
7. Become a Confident Professional Personality:
Show self-awareness, professionalism, and personal branding suitable for career advancement.
